Refunding partially paid invoice Quickbook Online

Refunding a partially paid invoice and then voiding the invoice (QBO)

Assume a situation like this;

ABC company use Quickbooks online for their bookkeeping activities,then they have a customer called Rodger.Company have issued an invoice for his credit purchases amounts to $3180.00 on 01st September 2017.And customer has paid $1590.00 on 31st December 2017 as a partial payment to his outstanding amount.But on 31st March 2018,ABC company and Customer agreed to cancel this transaction.So company has made a refund to customer from their Bank Account.Then the refund amount is equal to $1590.00.

So in this situation in Quickbooks online we have to do two things

Make an adjustment to Refund Amount $1590.00

Cancellation of $3180.00 Invoice

In this scenario easiest and practical way is to use Check form from the vendor tab as shown in the below image. 

Img 001

Click on the (+) Plus mark and then you can get the above list as Img 001 explained.

There click on the "Cheque".

Img 002

Then you can get the window as above Img 002.there fill all the required fields and save.Here you have to give your refund amount.According to our example you have to consider $1590.00.Then Toal Outstanding amount will be $3180.00.Here to reverse Total Invoice Amount you can use "Adjustment Note" under the "Customer".To access this menu you have to click on the (+) mark and then select Customer from the menu.

Img 03

When you click on the adjustment Note following form appear,there you have to give all the necessary details and click on the save.After that full outstanding amount of $3180.00(As per our example)become zero.

Then go to the sales tab and select the customer then you can see  outstanding amount has turned to zero.Please see below image(Img 004).

Img 004